Privacy Policy

At Ignition Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), make a purchase, or communicate with us. By using our Site, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information when you interact with us:

a) Personal Information

When you make a purchase or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through Shopify or third-party providers)

b) Automatically Collected Data

When you browse our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Time zone

  • Device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your purchase or account

  • Improve our website and customer service

  • Send promotional offers, if you've opted in

  • Detect and prevent fraud or unauthorized activity

  • Comply with legal obligations

3. Sharing Your Information

We respect your privacy. Your information is never sold to third parties. We may share your data with:

  • Shopify (our eCommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., USPS, UPS)

  • Marketing and analytics tools (e.g., Google Analytics, Meta Ads)

  • Legal authorities, if required by law or to protect our rights

All third-party services are obligated to protect your information under their respective privacy policies and applicable laws.

4. Data Retention

We retain your personal data for as long as necessary to:

  • Fulfill your order(s)

  • Maintain records for accounting or legal purposes

  • Provide customer support

  • Comply with our obligations

You may request deletion of your data at any time by contacting us.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve site functionality

  • Track website usage

  • Remember your preferences

  • Enable advertising and retargeting

You can manage or disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Correct or update inaccurate data

  • Request deletion of your data

  • Opt out of marketing communications

  • Object to data processing in certain cases

To exercise any of these rights, please email us at dormansupply@outlook.com.

7. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. Our store is hosted on Shopify, which provides secure data handling, encryption, and PCI compliance for online transactions.

8. Children’s Privacy

This Site is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we learn that we have done so, we will delete such data promptly.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site indicates your acceptance of the changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Ignition Solutions
📧 Email: dormansupply@outlook.com
📞 Phone: (645) 202-2728
📍 Address: 4539 North 22nd Street, Phoenix, AZ 85016, United States